Ratings & Reviews

Overall Rating

4
(93 reviews)
90.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Aleah P. - |Recommended: NoNot worth the money — Staff didn’t seem to have paperwork organized. I signed a lease while a promotion was going on and didn’t receive the price I signed for until two months after. There are a few hidden fees like they charge for a mattress protector if you don’t bring one with you upon move in etc. walls are supper thin I can here my neighbors conversation word for word. I will not be returning
response from property -Hi Aleah, We are sorry that you have not had the greatest experience thus far. We have a lot of residents so sometimes we make mistakes, but we are always willing to work with you to correct them. We hope that if you have any more concerns, you bring them to the office so we can help you out!
submitted by Davis A. - |Recommended: YesGreat Apartment — Theses apartments are great. The walls are thick, I can’t hear my neighbors. Extremely spacious rooms, cold AC and hot heat. Everything you need.
response from property -Thank you so much for the amazing review, Davis! We couldn't be happier to have you as a resident and are so glad that you are enjoying life at ­Block20. Please don't hesitate to reach out to us if you need anything!
submitted by Jacob V. - |Recommended: YesVery happy with my experience — I would say for all the little issues that I've had, living here has been amazing. I just wish there was recycling.
response from property -Hi Jacob, please don't hesitate to reach out with even the littlest of issues, as we are always happy to help out! We are glad to see that you are enjoying living here though!
submitted by Edwin A. - |Recommended: YesPerfect apartment complex for students outside campus — It's a great place to live since it's only 5 minutes away from UB North Campus. Price is relatively accurate to what they offer.
response from property -Hi Edwin! Thanks for the review. We think Block20 is a great place to live too!
submitted by Ijeoma A. - |Recommended: YesThe privacy is amazing — The rooms are so spacious and clean. The furniture looks great and the air conditioning is so nice. The rent is pricey but it's understandable.
response from property -Thank you so much for the review, Ijeoma! We couldn't be happier to have you as a resident and are so glad that you are enjoying life at ­Block20. Please don't hesitate to reach out to us if you need anything!
submitted by Selina M. - |Recommended: YesAmazing Luxury Apartments — The rent is affordable, the rooms are beautiful with a lot of space.
response from property -Thanks for the review, Selina. We are happy to have you as a resident!
submitted by Veronika A. - |Recommended: YesFriendly. — The staff is incredibly friendly and helpful.
response from property -Thanks, Veronika! We have made it our goal to always provide our residents with the best customer service, so we are glad to see that you have had great experiences with us so far!
submitted by Jinhui T. - |Recommended: NoWw — The environment is great. The staffs are helpful.
response from property -Thanks for the review, Jinhui. We are always glad to see you and help out where we can!
submitted by Gavin F. - |Recommended: YesAmazing — It’s a blast
response from property -We are happy you're having a great time, Gavin. Let us know if there is anything we can do for you!
submitted by Anthony M. - |Recommended: YesNew and beautiful. — Living at block20 has been one of the easier adjustments in my life. It is very easy to get comfortable here with the very homey apartments and all included amenities including the friendly staff.
response from property -Thank you so much for the amazing review, Anthony! We couldn't be happier to have you as a resident and are so glad that you are enjoying life at ­Block20. Please don't hesitate to reach out to us if you need anything!
submitted by Abdoul F. - |Recommended: YesWalls — I can hear my neighbors
response from property -Abdoul, we are glad you gave us a 5-star review and hope you are enjoying your time with us. Please let us know if there is anything we can assist with to make your time more enjoyable.
submitted by Alexandra G. - |Recommended: YesEverything was fine, except the parking situation — The units are new and updated. Community life was very welcoming. The staff is very attentive to any problems brought to their attention. The parking situation was awful. There were many times that I had to park up at the community center guest parking and walk all the way to my building sometimes in a blizzard because everyone had their friends over. Not fun. When I pay for an apartment, I expect to have a parking space along with it.
response from property -Alexandra, we are glad you enjoyed your stay and are very glad the staff was able to take care of any problems you might have had. We are very sorry to hear the parking situation let you down and we will take this information into consideration when deciding on how to improve the property going forward.
submitted by Meghan M. - |Recommended: YesWell managed and efficient — It has a very nice layout and a lot of accommodations. Occasionally, if your neighbors are being loud they are easily heard, but otherwise it's not bad. Only other issue is that sometimes people leave trash outside their rooms and it doesn't get picked up for a while.
response from property -Meghan, thank you for your positive review. We are really glad that you love your apartment and the amenities. We appreciate your honest feedback as we are always working to improve. Please do not hesitate to contact us in the future if you need anything.
submitted by Ameya M. - |Recommended: YesIts been a wonderful experience living here. — I would recommend them this place.
response from property -Hi Ameya! We are glad that you enjoyed your living experience with us and that you would recommend us! We hope that you have a great rest of the summer!
submitted by Zaw W. - |Recommended: NoMaintainence is very poor. They never came to fix my apartment blinds. — Thin walls, noisy, unprofessional staff
response from property -Hi Zaw Win, I am really sorry to see that this was never taken care of for you. We try our best to fix everything that gets reported to us. Next time, make sure to put a work order in with the office and we will try to get to it as soon as we can.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Block20", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Block20", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose