Ratings & Reviews

Overall Rating

4
(93 reviews)
90.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Maricela C. - |Recommended: YesA bit overpriced but a nice living area for a short period of time. — Its a wonderful space for a first apartment. There are a few kinks and it's a bit expensive overall. Still it's a cute place to be.
response from property -Maricela, thank you for the positive review and we are glad you enjoyed your time here. Please let us know if there is anything that we can do for you in the future.
submitted by Kaitlyn W. - |Recommended: YesGreat place to live — So fun and very nice, own room and bathroom
response from property -Kaitlyn, we are so glad to see that you have had a great experience at Block20! We wish you the best with your future endeavors and hopefully, you find an apartment that you like as much as Block20!
submitted by Manuel A. - |Recommended: YesGood community and spacious — It is cheaper than American Campus Communities and the facilities are nicer.
response from property -Manuel, thank you for your positive review and we are so glad you enjoy the amenities we offer. If there is anything you need or believe we can do better we are always looking for ways to improve.
submitted by Kanhao Z. - |Recommended: YesTotally it is good — IF someone want to live here, you should make sure your roommate sharing the same views with you. It is better for you guys have similar habit.
response from property -Kanhao, thank you for your positive review and if there is anything we can do to make your stay more enjoyable please do not hesitate to reach out to us.
submitted by Nicole W. - |Recommended: YesReally great off campus housing — It’s not perfect as things seldom are, but I really enjoyed living here. The apartments and facilities are really nice and the staff works well with residents. Sometimes it gets noisy but that can be easily overlooked for the rest of the facility.
response from property -Nicole, we are so glad to hear you enjoyed your time here. We really appreciate you taking the time to review us as we are always striving to improve. Please let us know if there is anything we can assist you with in the future.
submitted by Hao W. - |Recommended: YesGreat place to live for ub students — Staffs are nice and service is good
response from property -Hao, thank you so much for your positive review. We are so glad that you have enjoyed living here. Please let us know if there is anything we can do to help you in the future.
submitted by Tyler M. - |Recommended: YesMaintenance crew is SOLID — Maintenance is great Derrick and Wess are literally the coolest guys ever. Anytime I have an issue that needs to be resolved they're always there on time to help whatever needs to be fixed in my apartment. Very reliable people -Tyler
response from property -Tyler, thank you so much for your kind words. We are so glad that Derek and Wes have been able to help you out with any issue in your apartment. If you need anything in the future don't hesitate to ask.
submitted by Brian S. - |Recommended: YesExceptional — It's great
response from property -Brian, thank you so much for your positive review. We really appreciate you taking the time to submit a review on our property and are very happy you have enjoyed your time here. Please do not hesitate to reach out to us if you need anything in the future.
submitted by Vanessa W. - |Recommended: YesExcellent — I love block 20. I love having my own bathroom and walk-in closet. The maintenance does THE best job ensuring the property looks beautiful and always comes in a timely fashion. Shout out to the man with the fluffy beard...you're the bomb I am also fond of the package center. My packages are 24-7 and they are easy accessible. My only complaints are the lack of accessibility for those who are disabled no elevators and the security gate does not work.
response from property -Awesome review, Vanessa. We are happy to have you as a resident and glad that you are enjoying your time here. Don't hesitate to let us know if there is anything else we can do to make your experience even better!
submitted by Emma B. - |Recommended: YesDecent — My neighbors are very loud and not respectful of those around them. There's very little parking, which leads me to park in the front by the clubhouse. Maintenance hasn't been bad and I find that Block20 staff tries their best.
response from property -Emma, thank you for your review. We appreciate your positive comments on our maintenance team and office staff. We appreciate you letting us know about your concerns and will reach out to you to address these concerns directly.
submitted by Jennifer M. - |Recommended: YesGood — I like having my own bathroom and walk in closet. However, the lack of parking spots stinks Also, I would have considered resigning for a third year however, the management said that I would have to pay 100 more a month which in my opinion makes no sense.
response from property -Jennifer, thank you for your positive review. We are so glad you like your apartment and are always looking for ways to improve. We would love to have you stay with us again and will reach out to you and discuss options for renewing.
submitted by Lauren A. - |Recommended: YesBest Apartment Complex Near UB — Living at Block20 has been amazing. To start, Block20 is by far the nicest apartment complex for the best price. I have friends at other complexes down the road that only pay a few dollars less, and the apartments are hideous. On the other hand, I have friends that pay outrageous amounts of money for apartment complexes that are just as nice as Block20. The apartments at Block20 really are luxurious. Aside from the actual apartment, our clubhouse is great. I've used the study rooms a few times and they're extremely spacious and convenient. Lastly, the staff is amazing. They really care about the residents and want to make our living experience the best. My favorite memory is when UB had two snow days, and the staff gave everyone free breakfast waffles, donuts, Starbucks coffee, etc. AND pizza for lunch. I love living at Block20 and I'm so glad I've renewed my lease for next year
response from property -Lauren, thank you for your glowing review! We are so glad you have loved living here and have decided to stay another year. The two snow days were an awesome time and we are really glad you enjoyed them with us!
submitted by Weifeng C. - |Recommended: Yes10worddddddddd — good
response from property -Weifeng, thank you for your positive review. We really appreciate you taking the time to review us and if there is anything specific you like we would love to hear about it.
submitted by Sumin H. - |Recommended: YesFriendly — Very nice and new community.
response from property -Thanks, Sumin!
submitted by Robert T. - |Recommended: YesI think Its clean and the computers and study rooms are helpful — Quiet, Clean and convenient to get to campus
response from property -We are glad to see you are enjoying your time here, Robert. Thank you for the review!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Block20", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Block20", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose